FAQs

Find the answers to any questions you may have about our services here at Boiler Care Kent Ltd and how you can get in touch with us.

As Gas safe registered engineers, we put your safety first and can, if required, install a new boiler for you in the same working day.

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Absolutely! You just need to contact us on 07737539351 – how long it will take us to get to you and give you the advice you need to ensure you are safe until we arrive at your home or business.

We are Gas Safe Registered engineers. We have the knowledge, experience, and expertise to be able to not only service your new boiler but fit your new boiler whilst paying strict attention to safety.  Please read all our reviews to see how happy our customers were with the service they received from us.  

First, its important, that you have right boiler for your home. So, call us if you are unsure. We fit combi, regular and system boilers from Vaillant, Worcester Bosch, Viessman, Ideal, Alpha, Baxi, Potterton, and Glow worm.

You should get your boiler serviced annually and you should allow 30-45 minutes for the service to be complete.

This is important.

We need to know:

How many rooms in your house?

How many radiators you have now or whether you are thinking of adding any in the future

For example, if your planning any new extensions or perhaps a conservatory that requires heating over the next few years. Always think ahead. Your boiler quote is built around the size you need for your home or business.

Is your house single or double glazed?

How many showers/bathrooms in your house?

Efficiency is one of the main reasons for replacing a boiler, it is possible that your boiler is working too hard to give you the warmth and heat your home requires and it is time to replace it. Perhaps you’ve had an extension and kept the same boiler but it’s just unable to provide the all-round heating that you need? The first thing you should do though is contact us via our contact form, email address or just the traditional telephone call. We will give you impartial advice. If your boiler just requires servicing to bring it back to life and reduce your bills, then that is what we will carry out.

Another reason for replacing the boiler is that it is so old that we are unable to obtain the correct parts anymore for your appliance anymore. Once this happens, even if we can obtain the part, they are usually rare and very expensive making it more cost efficient to purchase a new one.

We can get the plumbing ready for you for a bathroom install, but we don’t fit the bathrooms themselves.

That is what we are qualified to do. As Gas Safe registered engineers, when you contact us, we will explain the whole process for you from beginning to end. A new Boiler is fitted and working typically within a day.

The best way to contact us is via our Contact form, letting us know exactly what you need. If it’s an emergency then phone 07737 539351, or if you just want to email us then it’s easy to remember and store in your address or pass to your friends. It’s “info@bckl.co.uk”

Still got questions for us?

Give us a call, drop us an email or complete the contact form and we will get back to you.
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